Our franchise success is based on helping you create the business that best suits your skills, experience and desires. You may wish to operate a business from a home base, handling most of the technical work yourself. Or you may wish to start from a service centre, managing technical staff to handle the day to day work.
Both options work well, and in practice some Computer Troubleshooters start as a home operation, then expand into a service centre.
We have found that the potential market is huge for quality on-site computer services. Almost all small businesses and home offices use computers and depend on them to be working properly. They do not have the skills, the time, or the desire to do their own computer service, repair, and upgrades and that puts us right in the middle of one of the fastest growing industries in the world. On top of that, our business is not seasonal and it does not rise and fall with the economy. Business services, and in particular on-site computer services are one of the top growth areas in franchising. With over 1 Million Small Businesses in Australia, the opportunities are enormous.
Unlike some other franchises, we have a structured initial training program covering areas such as 'Setting Up', Operations, Marketing and Technical training (if required). Ongoing support during your start-up phase is provided by the Regional Director in each state. Regular ongoing Regional meetings are held to update your training, marketing and business experiences, not to mention share war stories and advice with your fellow 'CTers'. Also, the Annual Asia Pacific Conference supported by our key sponsors (in 2007 Microsoft, Optus, Webcentral, Netgear, Sophos) provides a opportunity to review strategies, exchange ideas and receive updates from Vendors and Franchisees alike.
Our online resources are significant with material available for Marketing, Vendors, General Business, and a significant Technical library. Franchisees can also participate in our forums that cover all our 450 Franchisees Worldwide where ideas, problems, and views can be exchanged with ease. We also have access to online training in multiple areas through our regular Webinars (run by our US division) and our partnership with VTC, the Virtual Training Company.
As a Market Leading Franchise we are continually developing vendor relationships that recognise our buying power as a large group of individual businesses. We also have a number of key National Accounts to whom we provide in field IT support.
If all of that wasn't enough, we are pioneering the way in Managed Services, with our industry-first "No Downtime Guarantee". Our franchisee training and supporting materials in this, the latest emerging I.T. support trend, helps you to easily launch into this lucrative market.
If you want to work for yourself, not by yourself, then Computer Troubleshooters is ideal. We are looking for people passionate about IT and Service and who can deliver on our brand promise of "Technology Solved".